# Agentic AI & Automation

#### Intelligent document processing, AI assistants and agentic workflows — from architecture to commercial launch.

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## What we build

There are a lot of impressive AI demos in Australian boardrooms right now. Not enough of them make it to production. As an agentic AI consulting team, we’re not interested in the demo — we’re interested in what runs reliably on a Tuesday afternoon with no one watching. Every engagement starts with the right architecture and ends with a structured handover your team can own.

### AI knowledge assistants
Natural language interfaces over your documents, policies and data — giving teams instant, accurate answers without writing SQL or hunting through folders.

### Intelligent document processing
LLM-powered extraction, classification and routing across PDFs, images and unstructured formats — eliminating manual data entry at scale. From invoice processing to legal document reviews.

### Agentic workflows
Multi-step AI agents built on frameworks like [Microsoft AutoGen](https://microsoft.github.io/autogen) that reason across your systems, retrieve information and take action — automating complex operational processes end-to-end.

### Computer vision applications
Shelf compliance, visual inspection and image-based data extraction — applied to retail, logistics and operational workflows where manual checking doesn’t scale.

### AI-powered reporting
Automated generation of reports, summaries and insights from underlying data — including [EdgePreso](/content/our-solutions/edge-preso/index.html), EdgeRed’s proprietary solution available on [Microsoft’s Marketplace](https://marketplace.microsoft.com/en-us/marketplace/consulting-services/edgered1664172734494.edgepreso-slide-automation).

### Automated compliance processing
AI pipelines for document verification, data extraction and compliance checking — reducing manual intervention in regulated workflows across financial services, healthcare and legal.

## Case studies

### **AI Clinical Assistant for a Healthcare & Education Provider**  
Industry: Health & Education  
EdgeRed built a production-grade clinical AI assistant for an Australian healthcare organisation — designed to give practitioners instant access to accurate, governed clinical knowledge, in a regulated environment where the cost of a wrong answer is measured in patient safety.  
[**Read the case study →**](/content/case_study/ai-clinical-assistant-for-health-education/ "Data Platform & AI-Ready Transformation"/index.html)

### **Snowflake Cortex AI Implementation for a global Software Company**  
Industry: Technology & Software  
EdgeRed built a Snowflake-native agentic analytics platform for a global software company – giving analysts and executives the ability to query billions of rows of user data in plain English, routed automatically to the right model, with governed, accurate answers at scale.  
[**Read the case study →**](/content/case_study/snowflake-cortex-ai-implementation-for-tech-software/ "Data Platform & AI-Ready Transformation"/index.html)

### **Intelligent Document Processing for Health Services**  
Industry: Health & Gov  
EdgeRed designed and deployed a fully automated document processing pipeline for an Australian health services provider — handling high volumes of sensitive documents daily with no additional headcount, entirely within Australian cloud infrastructure.  
[**Read the case study →**](/content/case_study/intelligent-document-processing/ "Data Platform & AI-Ready Transformation"/index.html)

## Agentic AI Consulting Services in Australia

### How we build it

#### Architecture first
Every application starts with the right architecture — data sources, retrieval design, security model and integration points defined before a line of code is written.

#### Human-in-the-loop by design
In regulated environments — healthcare, financial services, legal — AI outputs need to be reviewable, explainable and auditable. We build validation layers in from the start, not as an afterthought.

#### Handover included
We don’t disappear at go-live. Every engagement includes structured handover — documentation, runbooks and knowledge transfer so your team can own, maintain and extend what we build.

## Not sure where to start?
Tell us what you’re trying to solve — we’ll be straight with you about whether we can help and what it would take.