# Microsoft Fabric Implementation for Telecommunications

EdgeRed partnered with a fast-growing Australian telecommunications business to build their data analytics capability from scratch — delivering an audit-compliant Microsoft Fabric platform across two structured phases in under 60 days, with the internal team fully self-sufficient on handover.

## The Challenge

A fast-growing Infrastructure & Telecommunications business needed to build an analytics capability from the ground up. Data was fragmented across multiple source systems with no unified platform and limited internal data expertise — the organisation couldn’t scale its reporting or support data-driven decisions at the pace the business was growing. They needed a strategic partner to define the right platform, prove value quickly, and set the business up for long-term self-sufficiency — without creating ongoing dependency on external consultants.

## What We Built

EdgeRed partnered with the client’s leadership team to define and deliver the strategy in two phases — both within a unified Microsoft Fabric-native solution.

- **Platform strategy & technology selection**  
  Assessed the client's existing Microsoft environment and defined a data strategy aligned to their growth trajectory — validating Microsoft Fabric as the right fit before any build began  
- **Phased value delivery**  
  Phase 1 delivered a working report on Fabric with medallion architecture and Power BI integration — proving value quickly. Phase 2 matured the platform to audit-compliant, production-ready standard with full Azure DevOps CI/CD pipelines and a complete Salesforce data model  
- **Audit compliance & governance**  
  DEV/TEST/PROD environments, version control and deployment workflows established to meet audit requirements — giving the business a defensible, auditable data platform  
- **Internal capability & self-sufficiency**  
  Documentation, runbooks and structured knowledge transfer delivered — enabling the client's internal data engineer to independently manage, extend and scale the platform after handover

## Technology Used

- **Microsoft Fabric** — unified analytics platform; OneLake, Lakehouse, Data Factory pipelines  
- **Power BI** — reporting and self-service analytics layer  
- **Azure DevOps** — CI/CD pipelines, version control, DEV/TEST/PROD deployment workflows  
- **Salesforce** — source system; full data model ingested and modelled  
- **Medallion Architecture** — Bronze/Silver/Gold data layers for structured, audit-compliant data quality

## The Outcome

The business went from no analytics capability to an audit-compliant, production-grade Microsoft Fabric platform in under 60 days. Governed pipelines, full CI/CD infrastructure, and DEV/TEST/PROD environments were delivered across two structured phases — with a self-sufficient internal team able to independently manage, extend, and scale the platform from day one. No ongoing dependency on external consultants.